Exclusive Services

A complete, hands-off solution for owners who want total peace of mind. 

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Our full management service can include: 

• Guest and tenant communication

• Booking coordination and calendar management

• Cleaning management using our in-house team

• Routine property inspections 

• Maintenance coordination with trusted local contractors

• Issue resolution and ongoing support 

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And much more, we tailor of fully managed package around exactly what you need. 

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Ideal for owners who want their property professionally managed without day-to-day involvement. 

For owners who prefer to remain involved while outsourcing key tasks. 

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You choose the level of support you need, which may include: 

• Cleaning and turnaround coordination 

• inspections and quality control 

• maintenance support

• Guest or tenant communication assistance

This option allows you to stay hands-on while benefiting from professional systems and standards 

All managed properties benefit from professional cleaning carried out by our in house cleaning company The Combat Cleaners Ltd. 

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This ensures: 

• Consistent cleaning standards

• Reliable turnaround times 

• No reliance on third-party cleaners

• Full quality control and accountability

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Our Cleaning teams work to detailed checklists and inspection processes, ensuring properties are always presented to a high standard by a well established and well respected cleaning company that you can trust.

High-quality imagery is essential for attracting enquiries and maximising bookings. 

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We offer professional property photography: 

• For holiday lets and residential listings

• As part of selected management packages 

• Or as a standalone service

Our photography is designed to present properties clearly and professionally, ensuring they stand out across booking platforms and marketing channels.

We work with trusted local contractors to manage routine maintenance and repairs efficiently. 

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Our Role includes:

• Coordinating repairs and servicing 

• Monitoring issues identified during inspections 

• Ensuring work is completed to an acceptable standard

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This helps protect your property and prevent small issues from becoming costly problems 

Regular inspections form a key part of maintaining standards. 

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We provide:

• Routine property checks 

• Post-stay inspections 

• Issue reporting and follow up

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This ensures problems are identified early and addressed promptly. 

Reviving under performing & neglected holiday lets

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Not every holiday let performs as it should. Poor reviews, inconsistent cleaning, tired presentation, or lack of management can quickly impact bookings, ratings and revenue. 

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Our Tactical Turnaround Service is designed to bring neglected or under performing holiday lets back to life, restoring standards, improving guest experience and rebuilding ratings. 

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This service is ideal for:

• Properties with low or declining review scores

• Holiday lets suffering from poor cleanliness or presentation

• Listings with reduced bookings or negative guest feedback

• Owners who have struggled with inconsistent management or unreliable cleaners. 

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What the tactical turnaround includes -

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DEEP CLEAN & RESET

Using our in house cleaning company The Combat Cleaners Ltd, we complete a full reset clean designed to bring the property back to a guest ready standard. 

This may include:

• Deep cleaning throughout

• Attention to neglected areas 

• Resetting presentation standards

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STANDARDS & PRESENTATION REVIEW

We assess layout, cleanliness flow, and overall presentation to ensure the property meets modern guest expectations. 

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Where needed, we'll recommend:

• Improvements to presentation

• Better setup for guest use

• Practical changes to reduce future issues

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PHOTOGRAPHY REFRESH

Professional photography is used to update listings and reflect the true standard of the property following the reset. 

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ONGOING MANAGEMENT OPTIONS

Once the turnaround is complete, owners can choose:

• Full property management 

• Partial management support 

• Ongoing cleaning and inspections 

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This ensures standards are maintained long term and improvements are not lost.

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WHY OUR TURNAROUND WORKS

• In house cleaning and quality control 

• Clear systems and accountability 

• No shortcuts or rushed fixes

• Focused on long term improvement, not quick patches 

We don't mask problems - we fix them

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Reliable linen and well stocked essentials are a crucial part of a positive guest experience. Our linen & consumables management service ensures your property is always fully prepared, professionally presented and consistently maintained between stays. 

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We manage the coordination, supply, and changeover of quality linen and essential consumables, removing the stress and uncertainty for property owners while maintaining high presentation standards for guests. 

 

What it can include:

• Linen coordination / changeover management 

• Consumables restocking (toilet roll, toiletries, cleaning supplies)

• Stock Level monitoring. 

• Replacement of worn or damaged items

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Available as an optional add on service.

Keeping a property compliant and safe is an essential part of responsible property ownership. Our Compliance & Safety Oversight service helps property owners stay on top of key safety requirements while reducing risk and avoiding costly oversights.

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We provide structured oversight and regular checks to ensure safety measures are in place and maintained, giving owners confidence that their property is being managed with care and attention. 

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This service may include:

• Visual checks of key safety features such as smoke alarms, carbon monoxide alarms, and fire safety equipment. 

• Monitoring and reminders for required certifications and servicing, including gas safety, electrical checks and PAT testing

• Identification of potential safety risks during inspections 

• Clear reporting of any issues requiring attention

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Our role is to identify, monitor and report, ensuring nothing is missed and issues are flagged promptly, while owners retain full control over compliance decisions and certifications. 

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This service is available:

• As part of selected management packages

• As an optional add on service 

• Alongside inspections and maintenance coordination