HOW IT WORKS

 Our process is designed to be simple, transparent and flexible, giving property owners complete confidence that their property is being managed professionally, without unnecessary complication. 

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1. INITIAL ENQUIRY & CONSULTATION - We start with a conversation to understand your property, your goals and how involved you would like to be. Whether you're looking for full management or support with specific services, we'll recommend the most suitable package for you. 

2. PROPERTY ASSESSMENT - Once you're happy to proceed, we carry out a full property assessment. This allows us to identify any preparation, compliance, or presentation requirements and ensures your property is set up to meet our standards from day one. 

3. CHOOSE YOUR MANAGEMENT PACKAGE - We offer flexible management packages, allowing you to be as hands-on or hands-off as you choose. From fully managed services to lighter touch support, our packages are tailored to suit individual owners and portfolios. 

4. ON-BOARDING & SETUP - We take care of the setup process, including systems, checklists, cleaning schedules and communication workflows. With our in-house cleaning team, The Combat Cleaners Ltd, cleaning standards and turnaround times are fully controlled from the start. 

5. DAY-TO-DAY MANAGEMENT - we manage the ongoing operations of your property, which may include guest communication, scheduling, cleaning, inspections, maintenance coordination and issue resolution, depending on your chosen package. 

6. QUALITY CONTROL & REPORTING - Properties are regularly inspected to ensure standards are maintained. We believe in accountability and consistency and any issues are identified and addressed promptly. 

7. ONGOING SUPPORT & FLEXIBILITY - Your needs may change over time, and our service can change with you. Packages can be adjusted as your portfolio grows or your level of involvement shifts. 

 

SIMPLE. STRUCTURED. PROFESSIONAL PROPERTY MANAGEMENT - DONE PROPERLY.